Public Relations

Public Relations

We raise awareness of companies, people and brands and drive change through partnerships across the health landscape.

From corporate and brand communications to patient programmes and social media campaigns, we find the story that needs telling and create awe-inspiring messages that help our audience think further.

Our Services

DATA & BRAND COMMUNICATIONS
Helping you differentiate from day one and secure share of voice.
LEADERSHIP & CORPORATE COMMUNICATIONS
Showcasing the humans behind your company and brands to cut through the noise.
ADVOCACY
Partnering and uncovering the right insights to create campaigns that resonate.
INTERNAL COMMUNICATIONS
Bringing your team with you every step of the way.
SOCIAL MEDIA & INFLUENCER
Breaking the status quo with creative, compliant social that lands with impact.

Our ideas, perspectives and expert thought leadership

Thought Leadership
March 31, 2026

From search results to single answers: making AI health summaries safer

AI‑generated health summaries are becoming a primary source of information. Emma Robertson, Associate Director, Social Media, examines how the healthcare industry must work more closely with Patient Advocacy Groups to embed lived experience into both search and AI‑driven content.
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Thought Leadership
January 28, 2026

The afterlife of earned media

For years, Public Relations has shaped what people read, believe and repeat. Now it’s doing the same thing for machines. Siobhan Dooley, Senior Account Director in Public Relations, examines what this shift means for the future of PR.
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Thought Leadership
January 21, 2026

What JPM26 really told us about healthcare communications

Social listening across X, Reddit, Facebook and major online publications reveals the trends that will shape the year ahead - beyond Wall Street.
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Meet the team

Jake Davis
Managing Partner

Jake Davis

Passion: Leadership and corporate

Expertise: Jake brings over 20 years of PR expertise across UK, European and global accounts for biotech and pharmaceutical clients. He is passionate about guiding companies through an ever-evolving macro and communications landscape, safeguarding reputations today and shaping them for tomorrow.

Recently, he supported a client in driving and deepening the debate on the true value of innovative medicines - not only for patients and HCPs, but for society as a whole.

Career highlight: Meeting the very first Bond girl!

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Caroline Mak
Director

Caroline Mak

Passion: Patient engagement and advocacy

Expertise: Caroline has over 13 years of communications experience working across multiple disease areas to strengthen client advocacy capabilities. She believes in the power of co-creation, working closely with patient advocacy groups to improve health outcomes.

Caroline leverages her Patient Information Forum training to ensure the team is equipped with the right skills to facilitate patient workshops.

Career highlight: Working with patient and carer organisations to co-create resources that help people start conversations with their loved ones about mental health.

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Elizabeth Mercer
Director

Elizabeth Mercer

Passion: Thought leadership and ethical AI integration

Expertise: Liz has 15 years of cross-sector experience in communications. Moving from consumer into B2B, corporate and technology PR, she found her ideal niche challenging healthcare brands and organisations to both listen and lead from the front. Her view is simple: regulation should never mean a lack of imagination.

As an AI advocate, Liz co-developed and published an AI roadmap for the health comms industry in Current Medical Research and Opinion and is currently championing the integration of these new tools within the agency and client work.

Career highlight: Developing and leading a corporate communications programme to overhaul the reputation of an international public health entity.

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Emma Robertson
Associate Director, Social Media

Emma Robertson

Passion: Challenging convention on social media (and dog videos)

Expertise: Emma leads Langland’s social media and influencer team, encouraging clients to push past the status quo and draw inspiration from other industries. Her work has earned recognition for everything from social listening insights to content strategy.

Most recently, her team received two major industry awards for an influencer campaign in the infectious disease space.

Career highlight: Creating COVID-19 vaccine educational content amid rampant misinformation.

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Samina Deen
Associate Director

Samina Deen

Passion: Disease awareness, underserved communities, culture and diversity

Expertise: Samina brings over 25 years’ experience working in healthcare communications across the pharmaceutical, charity and NHS sectors. Her favourite work focuses on disease awareness and advocacy-led campaigns that make a tangible impact on the ground. This includes award-winning initiatives in obesity, hepatitis C, HIV, fertility, substance misuse, glaucoma, mental health and oncology. This patient focus came full circle during her time at the Royal Marsden NHS Trust, working within end-of-life care and championing the importance of digital records and urgent care planning to improve patient outcomes and healthcare system connectivity.

Career highlight: Meeting David Beckham and the England football team for Men’s Health Week in the early Noughties. Yes, he was very handsome.

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